Healthcare Patient Billing & Collections Specialist

Greater Baltimore Medical Center (GBMC); Maryland; In loco; USD 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

GBMC HealthCare is seeking a detail-oriented administrator to manage patient and insurance balances, with emphasis on collections and follow-up activities. You will handle calls, online follow-ups, and letters to recover payments while coordinating with third-party payers and internal teams.

The role requires experience in healthcare billing/collections, strong communication skills, and the ability to travel to Maryland court sites for assigned appearances.

Competenze

• One year of administrative experience, 6 months of direct billing or collections experience preferred and 1 year of customer service, preferably in a healthcare or insurance environment.
• Knowledge of collection procedures, laws, rules and regulations
• Skill in written and oral communications
• Skill in performing arithmetic calculations

Mansioni

• Follows-up on patient and insurance balances via telephone contacts, on-line follow-up and appropriate collection letter utilization within assigned timeline and in accordance with assigned work lists.
• Ensures secondary billing on accounts with secondary liability, follows-up on any unpaid balances.
• Processes rejections and inquiries from third party payers. Provides corrected data and resubmits bills as necessary.
• Ensures late charge billing and proper posting to accounts.
• Responds to patient and third party payor inquiries/complaints regarding patient accounts via telephone, mail and in person.
• Reconciles third party payment vouchers, ensuring proper reimbursement.
• Identifies and communicates problems, issues and negative trends for third party payers to the team coordinator or supervisor for investigation.
• Those on the collections/self-pay team will also serve as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances.

Conoscenze

Collection procedures

Written communication

Arithmetic calculations

Formazione

HS or GED

Descrizione del lavoro

GBMC HealthCare is seeking a detail-oriented administrator to manage patient and insurance balances, with emphasis on collections and follow-up activities. You will handle calls, online follow-ups, and letters to recover payments while coordinating with third-party payers and internal teams.

The role requires experience in healthcare billing/collections, strong communication skills, and the ability to travel to Maryland court sites for assigned appearances.