Healthcare Ops Associate — Streamline Patient Care

Socket.dev; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with company matching

Unlimited PTO

Equity package

Office in downtown SF

Job summary

Mochi Health is hiring an Operations Associate to manage schedules, optimize workflows, and coordinate care for new patients in our San Francisco office. You’ll collaborate with Clinical, Product, and Data teams to improve processes, drive efficiency, and scale operations in a fast-paced, impact-driven environment.

The role requires a Bachelor's degree, comfort with SQL/data analytics, and familiarity with HIPAA/EHR standards.

Qualifications

• Bachelor's degree in a relevant field or equivalent work experience.
• Experience with SQL, data analytics, or performance tracking is a plus.
• Familiarity with HIPAA, EHR, and provider operations is beneficial.

Responsibilities

• Manage schedules, optimize workflows, and coordinate care for new patients.
• Analyze market and clinical best practices to identify opportunities for operational improvements.
• Work with Clinical, Product, Care, and Data teams to drive efficiency.
• Track service line performance, identify bottlenecks, and implement data-driven solutions.
• Leverage SQL and other tools to analyze provider KPIs and guide decisions.
• Maintain adherence to healthcare regulations (HIPAA, EHR).

Skills

SQL

Data analytics

Education

Bachelor's Degree

Job description

Mochi Health is hiring an Operations Associate to manage schedules, optimize workflows, and coordinate care for new patients in our San Francisco office. You’ll collaborate with Clinical, Product, and Data teams to improve processes, drive efficiency, and scale operations in a fast-paced, impact-driven environment.

The role requires a Bachelor's degree, comfort with SQL/data analytics, and familiarity with HIPAA/EHR standards.