Healthcare Operations & Patient Support Coordinator

Ascend Medical Solution; Washington, Virginia (District of Columbia, MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Ascend Medical Solutions is seeking a Sales Representative to join our growing team in the DMV region (Maryland, Washington, DC, Virginia). This full-time, field role focuses on building provider relationships, coordinating DME requests, and ensuring smooth communication between patients, caregivers, providers, and insurance entities.

You will assist with product ordering, delivery coordination, and ongoing service needs, while supporting inventory, billing workflows, and cross-functional

Qualifications

• Experience in healthcare coordination or sales preferred.
• Strong communication and organizational skills.

Responsibilities

• Build provider relationships and support referral growth across healthcare partners.
• Coordinate patient, provider, insurance, and documentation information for DME requests.
• Assist patients, caregivers, and referral sources with product and order communication.
• Support equipment delivery, setup coordination, and patient-facing service needs.
• Assist with receiving, organization, product preparation, and inventory support.
• Support payer documentation, claims workflows, billing coordination, and follow-up.
• Provide administrative, scheduling, records, and office support for daily operations.
• Assist with cross-functional operational needs across intake, fulfillment, and service.

Job description

Ascend Medical Solutions is seeking a Sales Representative to join our growing team in the DMV region (Maryland, Washington, DC, Virginia). This full-time, field role focuses on building provider relationships, coordinating DME requests, and ensuring smooth communication between patients, caregivers, providers, and insurance entities.

You will assist with product ordering, delivery coordination, and ongoing service needs, while supporting inventory, billing workflows, and cross-functional