Patient-Focused DME Delivery & Setup Technician

Ascend Medical Solution; Washington, Virginia (District of Columbia, MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Ascend Medical Solutions is a growing durable medical equipment provider serving Maryland, DC, and Virginia. We are expanding our team to focus on DME coordination, service, communication, and follow-through.

Join a team that supports patients, caregivers, and referral partners, with opportunities for advancement across the DMV region. We value responsive communication and dependable service in all patient interactions.

Responsibilities

• Build provider relationships and support referral growth across healthcare partners.
• Coordinate patient, provider, insurance, and documentation information for DME requests.
• Assist patients, caregivers, and referral sources with product and order communication.
• Support equipment delivery, setup coordination, and patient-facing service needs.
• Assist with receiving, organization, product preparation, and inventory support.
• Support payer documentation, claims workflows, billing coordination, and follow-up.
• Provide administrative, scheduling, records, and office support for daily operations.
• Assist with cross-functional operational needs across intake, fulfillment, and service.

Job description

Ascend Medical Solutions is a growing durable medical equipment provider serving Maryland, DC, and Virginia. We are expanding our team to focus on DME coordination, service, communication, and follow-through.

Join a team that supports patients, caregivers, and referral partners, with opportunities for advancement across the DMV region. We value responsive communication and dependable service in all patient interactions.