Healthcare Operations Manager, Atlanta, GA

ZipRecruiter; Atlanta (GA); Remote; USD 80,000 - 110,000; Full time

Job summary

HALO Diagnostics seeks an Operations Manager to lead patient navigation teams focusing on early detection and genetic testing. This role encompasses management of operations across multiple locations and contributes significantly to patient care experience. Candidates should have extensive healthcare management experience and be flexible with local travel.

Benefits

Comprehensive benefits package

Stock options

Qualifications

• 5+ years of management experience in a healthcare setting.
• Knowledge of HIPAA laws.
• Experience managing nonexempt/hourly employees.

Responsibilities

• Manage a team of 10+ nonexempt employees navigating patients across various locations.
• Lead patient navigators advocating for care experience in imaging centers.
• Monitor attendance and performance, conduct performance reviews.

Skills

Management

Patient Care

Operational Excellence

Flexibility

Adaptability

Tools

Microsoft Office

Job description

Job Description

Saving Lives with Early Detection

At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our focus is on early detection and precision-focused healthcare to prevent and conquer the top health diseases that significantly impact patient outcomes. We are committed to providing our patients with specialized care tailored to their needs.

We are seeking an Operations Manager. This pivotal role involves collaborating with our partner clinical team and training our multi-site Patient Navigators to effectively educate patients on the benefits of genetic testing and early detection.

Responsibilities:

1. Management: Manage a team of 10+ nonexempt employees who navigate patients daily across various locations along the east coast.
2. Champion Patient Care: Lead a team of dedicated patient navigators, serving as the frontline advocates for our patients' care experience in imaging centers across the east coast.
3. Operational Excellence: Optimize site operations to ensure smooth patient flow and exceptional customer service, coordinating with our partner Site Manager.
4. Invest in People: Develop and train your team on best practices, ensuring they possess the necessary knowledge and skills. Play a key role in launching and ensuring the success of new imaging center partnerships on the east coast.
5. Day-to-Day Operations: Monitor attendance and performance, initiate disciplinary procedures when necessary, conduct performance reviews, and manage employee time sheets and time-off coordination. Act as a liaison between the account manager, training team, and leadership.
6. Travel: This is a remote position, based in the Atlanta, GA area, with a minimum of 50% local travel required.

Specific Skills:

• Experience working in a healthcare facility
• Experience managing nonexempt/hourly employees
• Knowledge of HIPAA laws
• Ability to travel 50%+ of the time
• 5+ years of management experience in a healthcare setting
• Proficiency in Microsoft Office, especially Excel
• Flexibility and adaptability

In addition to competitive compensation, we offer a comprehensive benefits package, including stock options in a rapidly expanding health tech company with nationwide locations. Don’t miss this incredible opportunity to advance your career with HALO Precision Diagnostics.