Healthcare Operations Excellence - Agile Senior Analyst

The Cigna Group; Bloomfield (CT); Remote; USD 63,000 - 106,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Paid time off

Paid holidays

Life insurance

Job summary

The Cigna Group, together with Evernorth Health Services, is seeking an Operations Governance Senior Analyst to support Agile Product Owners and coordinate on platforms such as eviCore Platform, UCX, and UPX. You will collaborate across client services, claims, implementations, clinical and IT teams to develop scope, estimates, and to monitor backlogs.

You translate business rules into pathway algorithms and help improve operational performance in utilization management and related areas.

Qualifications

• High School diploma or GED required; Bachelor’s Degree preferred.
• 2+ years of experience in healthcare operations or technology.
• Ability to learn SQL queries as needed.
• Proficiency with MS Word, Excel and PowerPoint; Visio preferred.
• Strong verbal and written communication skills.
• Ability to translate business rules into pathways.
• Knowledge of HTML/Java reading and basic programming concepts.

Responsibilities

• Gain an understanding of utilization management, claims operations and IT operations.
• Develop operational expertise in technical and operational aspects of the company.
• Provide operational expertise to client services and operations managers.
• Work with Operations Product Owners to develop, monitor, and groom backlogs.
• Build presentations and analyses for senior management communications.
• Translate business rules into pathway algorithms and evaluate efficiencies.
• Document and maintain workflows and coordinate with leaders to execute projects.

Skills

SQL basics

HTML reading

Java reading

Agile experience

Communication

Requirements gathering

Collaboration

Education

High School diploma or GED

Bachelor’s Degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

Visio

Job description

The Cigna Group, together with Evernorth Health Services, is seeking an Operations Governance Senior Analyst to support Agile Product Owners and coordinate on platforms such as eviCore Platform, UCX, and UPX. You will collaborate across client services, claims, implementations, clinical and IT teams to develop scope, estimates, and to monitor backlogs.

You translate business rules into pathway algorithms and help improve operational performance in utilization management and related areas.