Healthcare Office Operations Manager II

Garrett Regional Medical Center; Oakland (MD); On-site; USD 46,259 - 69,388; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Coverage

Tuition Program

Retirement Plan

Paid Time Off

Wellness Program

Job summary

Garrett Regional Medical Center is seeking an Office Manager to organize and coordinate the operations of Emergency Medicine, Hospital Medicine, and Intensivist departments in Oakland, MD. The role supports physicians and APPs and liaises with hospital departments to ensure smooth daily operations.

Responsibilities include clerical duties, calendar and meeting management, billing and invoicing, and onboarding new providers. Travel between GRMC and PVH may be required.

Qualifications

• High school diploma or equivalent is required.
• Two (2) years of administrative or healthcare administrative experience.
• Preferred: Associate’s Degree.
• Two (2) years of administrative experience in a medical office setting.

Responsibilities

• Answers telephones, screens calls, takes messages and provides information.
• Maintains up-to-date staff phone log and department calendars.
• Monitors and orders office supplies/equipment; prepares work orders for repairs.
• Coordinates meetings and catering in person or via Microsoft Teams.
• Arranges, attends, and minutes monthly committee and faculty meetings; tracks attendance.
• Maintains Medical Director’s calendars and completes monthly department credit card reconciliation.
• Completes all WorkDay invoice coding; uses EMR to respond to queries.
• Assists in maintaining department employee records; acts as point person for providers/leadership.
• Conducts provider onboarding/orientation; ensures EMR training prior to start; tracks compliance tasks.
• Manages scheduling, payroll for APPs/Physicians, PTO, and provider time sheets.
• Assembles reports, dashboards, CME purchases; coordinates with credentialing and travel arrangements.

Skills

Administrative experience

Healthcare administration

Education

High school diploma or equivalent

Associate’s Degree

Tools

EMR

Job description

Garrett Regional Medical Center is seeking an Office Manager to organize and coordinate the operations of Emergency Medicine, Hospital Medicine, and Intensivist departments in Oakland, MD. The role supports physicians and APPs and liaises with hospital departments to ensure smooth daily operations.

Responsibilities include clerical duties, calendar and meeting management, billing and invoicing, and onboarding new providers. Travel between GRMC and PVH may be required.