Healthcare Office Operations Leader

Nicklaus Children's Health System; Miami (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Nicklaus Children's Health System is seeking an experienced Office Manager to organize and manage office operations to ensure organizational effectiveness and efficiency.

The role includes overseeing daily operations, managing staff, monitoring expenditures, and supporting front-end revenue cycle processes within the department. Strong leadership, communication, and organizational skills are essential for success.

Qualifications

• 4 years of relevant office experience (OR) 1 year of relevant office experience with an Associate's Degree or higher
• High school education or equivalent preferred.
• Prior Office Manager experience preferred.
• Supervisory experience preferred.
• Decision making and time management skills.
• Excellent verbal and written communication skills.
• Human relations and team building skills.

Responsibilities

• Achieves financial objectives by monitoring expenditures to support the annual budget.
• Responsible for optimizing appointment slots on physicians' and other healthcare professionals' appointment books.
• Oversees front-end revenue cycle functions such as scheduling appointments, obtaining and verifying authorizations.
• Ensures adherence to department policies and procedures with Leader's approval.
• Provides supervision to the operation and ensures the department is properly staffed.
• Leads, coaches, counsels, and evaluates employees on their job performance.

Skills

Office management

Time management

Supervisory experience

Verbal communication

Written communication

Team building

Education

Associate's degree or higher

High school education or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Nicklaus Children's Health System is seeking an experienced Office Manager to organize and manage office operations to ensure organizational effectiveness and efficiency.

The role includes overseeing daily operations, managing staff, monitoring expenditures, and supporting front-end revenue cycle processes within the department. Strong leadership, communication, and organizational skills are essential for success.