Healthcare Office Operations Lead

Onyx Healthcare Inc.; Natchitoches (LA); On-site; USD 42,000 - 68,000; Full time

Job summary

Onyx Care of Natchitoches is seeking an experienced Business Office Manager to lead the daily operations of the administrative office in Natchitoches, LA. The role focuses on coordinating departments, managing financial records, and ensuring compliant processes while delivering excellent patient and staff support.

The ideal candidate has strong communication, organizational, and confidentiality skills, with prior healthcare admin experience and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration, business, or related field preferred.
• 2+ years of experience in a healthcare administrative role; experience in a business office or medical records setting a plus.
• Excellent communication, organizational, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Microsoft Office, particularly Excel and Word.

Responsibilities

• Manage the business office, overseeing daily operations, and coordinating tasks with other departments.
• Supervise and train administrative staff, ensuring efficient workflow and excellent customer service.
• Process and manage incoming and outgoing mail, emails, and phone calls.
• Maintain accurate and up-to-date financial records, including accounts payable/receivable, patient billing, and insurance claims.
• Develop and implement policies and procedures to ensure compliance with company policies and regulatory requirements.
• Build and maintain positive working relationships with patients, families, and healthcare professionals.
• Collaborate with the leadership team to develop and implement strategic plans and initiatives.

Skills

Excellent communication

Organizational skills

Discretion

Problem solving

Education

High school diploma or equivalent

Associate's or Bachelor's degree in healthcare administration or related field preferred

Tools

Microsoft Office (Excel & Word)

Job description

Onyx Care of Natchitoches is seeking an experienced Business Office Manager to lead the daily operations of the administrative office in Natchitoches, LA. The role focuses on coordinating departments, managing financial records, and ensuring compliant processes while delivering excellent patient and staff support.

The ideal candidate has strong communication, organizational, and confidentiality skills, with prior healthcare admin experience and proficiency in Microsoft Office.