Healthcare Office Manager - Patient Experience & Operations

ADP, Inc.; Winter Haven (FL); Vor Ort; USD 45.000 - 60.000; Vollzeit

Zusammenfassung

PCC Medical Holding, LLC (Physician Care Centers) is seeking a Medical Office Manager in Winter Haven, Florida, to oversee administrative operations and staff. The role focuses on efficient office management, patient services, and regulatory compliance to ensure a positive patient experience.

Responsibilities include scheduling, billing, records management, staff supervision, HIPAA compliance, and collaboration with providers to optimize patient flow and service delivery.

Qualifikationen

• Bachelor’s degree in Healthcare Administration, Business Management, or related field.
• Minimum of 3 years experience in medical office management or healthcare administration.
• Strong knowledge of medical billing, coding, and insurance processes.
• Familiarity with electronic health record (EHR) systems and healthcare compliance regulations.
• Excellent organizational, communication, and leadership skills.

Aufgaben

• Manage daily administrative operations of the medical office, including scheduling, billing, and patient records management.
• Supervise, train, and evaluate office staff to maintain high performance and adherence to office policies.
• Ensure compliance with healthcare laws, regulations, and accreditation standards, including HIPAA privacy rules.
• Coordinate with healthcare providers to optimize patient flow and service delivery.
• Oversee financial activities such as budgeting, billing, and insurance claims processing.
• Implement and maintain office procedures and protocols to improve efficiency and patient satisfaction.
• Serve as the primary point of contact for patients, staff, and external partners to resolve issues promptly.
• Monitor inventory and order medical and office supplies as needed.

Kenntnisse

Leadership

Communication

Organizational skills

Healthcare administration knowledge

Problem solving

Ausbildung

Bachelors in Healthcare Admin

Tools

EHR software

Medical billing software

HIPAA compliance knowledge

Jobbeschreibung

PCC Medical Holding, LLC (Physician Care Centers) is seeking a Medical Office Manager in Winter Haven, Florida, to oversee administrative operations and staff. The role focuses on efficient office management, patient services, and regulatory compliance to ensure a positive patient experience.

Responsibilities include scheduling, billing, records management, staff supervision, HIPAA compliance, and collaboration with providers to optimize patient flow and service delivery.