Healthcare Office Manager & Medical Assistant

Beacon Behavioral Hospital, Inc.; Covington (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Genesis is seeking an organized Office Manager/Medical Assistant to run the daily operations of the Intensive Outpatient Program in Baton Rouge. This role blends office-management with hands-on MA duties to support both administrative and clinical needs in a behavioral health setting.

The ideal candidate will have a Bachelor's degree in Admin, a recognized Medical Assistant credential, and at least three years of relevant experience, including PHI handling and HIPAA compliance.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, or related field.
• Medical Assistant certification (CMA, RMA, CCMA) or equivalent required.
• Minimum three years of office management or healthcare administration experience.
• At least one year handling protected health information (PHI).
• Knowledge of HIPAA requirements and patient confidentiality.
• Excellent organizational, time-management, problem-solving, and communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Ability to manage competing priorities in a fast-paced healthcare setting.

Responsibilities

• Oversee day-to-day administrative operations of the Genesis Baton Rouge office.
• Coordinate scheduling, correspondence, recordkeeping, and general admin activities.
• Provide administrative support to leadership, including meetings and reporting.
• Serve as a professional point of contact for patients, families, and staff.
• Maintain confidential patient and business records.
• Support onboarding of new office staff and identify workflow improvements.
• Assist with budget tracking and expense monitoring.
• Coordinate with clinical team on patient flow and administrative needs.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Customer service

Microsoft Office

HIPAA compliance

Problem solving

Education

Bachelor's in Admin

Medical Assistant certification (CMA/RMA/CCMA)

Tools

EMR systems

Job description

Genesis is seeking an organized Office Manager/Medical Assistant to run the daily operations of the Intensive Outpatient Program in Baton Rouge. This role blends office-management with hands-on MA duties to support both administrative and clinical needs in a behavioral health setting.

The ideal candidate will have a Bachelor's degree in Admin, a recognized Medical Assistant credential, and at least three years of relevant experience, including PHI handling and HIPAA compliance.