Healthcare Office Manager - Flexible Schedule & Growth Path

BrightStar Care; Waltham, Northern (MA, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Direct deposit

Early access via ZayZoon

Performance bonus

Profit sharing

Company events

Flexible scheduling

Advancement opportunities

Training & development

Job summary

BrightStar Care of Concord, Lexington & Woburn is seeking an Office Manager to oversee daily administrative operations of our home health services. The right candidate will be highly organized, detail-oriented, and a team player, taking ownership to ensure efficient office functioning and strong support for the care team.

In this role you will help improve client services, maintain compliance with BrightStar policies and state regulations, and coordinate scheduling, billing, and vendor

Qualifications

• Bachelor’s degree in business administration, healthcare management, or a related field.
• 2-3 years of experience in office management, preferably in healthcare or home care services.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Experience with payroll, billing, and HR functions is a plus.

Responsibilities

• Oversee day-to-day office operations, ensuring efficiency and organization.
• Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless communication.
• Manage incoming calls, scheduling, and billing processes to support staff and client needs.
• Maintain compliance with BrightStar Care policies, state regulations, and healthcare industry standards.
• Assist with recruiting, onboarding, and credentialing new employees.
• Track office supplies, vendor relationships, and inventory management.
• Respond promptly to client and staff inquiries, resolving issues effectively.
• Support business development efforts, including marketing and community outreach.
• Maintain confidential records, documentation, and employee files.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Discretion with confidential info

Education

Bachelor’s degree in business administration or healthcare management

Tools

Microsoft Office Suite

Scheduling software

Job description

BrightStar Care of Concord, Lexington & Woburn is seeking an Office Manager to oversee daily administrative operations of our home health services. The right candidate will be highly organized, detail-oriented, and a team player, taking ownership to ensure efficient office functioning and strong support for the care team.

In this role you will help improve client services, maintain compliance with BrightStar policies and state regulations, and coordinate scheduling, billing, and vendor