Healthcare Office Clerk: Patient Care Admin

Care Plus Bergen, Inc.; Paramus (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous paid time off

Tuition reimbursement

Continuing education programs

Job summary

Bergen New Bridge Medical Center in Paramus, NJ is seeking an Office Clerk to join our administrative team. You will screen calls, prepare documents, schedule patient appointments, verify insurance, and use EMR and scheduling systems to support clinicians and patients.

The ideal candidate has at least 2 years of healthcare clerical experience, a High School diploma, English fluency, strong communication and computer skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• Speaks, reads, and writes English fluently.
• Typing 35 wpm (tested).
• Strong communication and writing skills.
• Must pass basic word processing skill tests.
• Knowledge of medical terminology.
• Proficient in MS Excel, MS Word and MS Outlook.
• Strong computer skills.
• Strong customer service skills.
• Must be detail oriented.
• Ability to work independently and under pressure.
• Must be able to multi-task in a fast-paced environment.
• 2+ years’ clerical experience in a healthcare facility.

Responsibilities

• Screens phone calls for staff and daily clinic inquiries from patients and agencies.
• Types and copies letters and templates using Word/Excel and related programs.
• Schedules follow-up appointments, EKGs, and lab tests for outpatient clinic.
• Coordinates admissions and intake appointments as needed.
• Communicates with clinicians regarding patient concerns and arrivals.
• Verifies patient insurance via registration forms.
• Navigates EMR, scheduling, and registration systems to assist patients and staff.
• Performs general office duties (filing, photocopying, mail).
• Operates office equipment and maintains a professional environment.
• Provides courteous and professional customer service to patients and families.

Skills

English fluency

Typing 35 wpm

Communication skills

Word processing

MS Excel

MS Word

MS Outlook

Computer skills

Customer service

Attention to detail

Multitasking

Independent work

Healthcare clerical

Education

High School diploma

Tools

MS Excel

MS Word

MS Outlook

Job description

Bergen New Bridge Medical Center in Paramus, NJ is seeking an Office Clerk to join our administrative team. You will screen calls, prepare documents, schedule patient appointments, verify insurance, and use EMR and scheduling systems to support clinicians and patients.

The ideal candidate has at least 2 years of healthcare clerical experience, a High School diploma, English fluency, strong communication and computer skills, and the ability to multi-task in a fast-paced environment.