OFFICE CLERK - BEHAVIORAL HEALTH SERVICES OUTPATIENT - FULL-TIME DAY SHIFT (24760)

Care Plus Bergen, Inc.; Paramus (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous paid time off

Tuition reimbursement

Continuing education programs

Job summary

Bergen New Bridge Medical Center in Paramus, NJ is seeking an Office Clerk to join our administrative team. You will screen calls, prepare documents, schedule patient appointments, verify insurance, and use EMR and scheduling systems to support clinicians and patients.

The ideal candidate has at least 2 years of healthcare clerical experience, a High School diploma, English fluency, strong communication and computer skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• Speaks, reads, and writes English fluently.
• Typing 35 wpm (tested).
• Strong communication and writing skills.
• Must pass basic word processing skill tests.
• Knowledge of medical terminology.
• Proficient in MS Excel, MS Word and MS Outlook.
• Strong computer skills.
• Strong customer service skills.
• Must be detail oriented.
• Ability to work independently and under pressure.
• Must be able to multi-task in a fast-paced environment.
• 2+ years’ clerical experience in a healthcare facility.

Responsibilities

• Screens phone calls for staff and daily clinic inquiries from patients and agencies.
• Types and copies letters and templates using Word/Excel and related programs.
• Schedules follow-up appointments, EKGs, and lab tests for outpatient clinic.
• Coordinates admissions and intake appointments as needed.
• Communicates with clinicians regarding patient concerns and arrivals.
• Verifies patient insurance via registration forms.
• Navigates EMR, scheduling, and registration systems to assist patients and staff.
• Performs general office duties (filing, photocopying, mail).
• Operates office equipment and maintains a professional environment.
• Provides courteous and professional customer service to patients and families.

Skills

English fluency

Typing 35 wpm

Communication skills

Word processing

MS Excel

MS Word

MS Outlook

Computer skills

Customer service

Attention to detail

Multitasking

Independent work

Healthcare clerical

Education

High School diploma

Tools

MS Excel

MS Word

MS Outlook

Job description

Job Category: Administrative/Clerical

Requisition Number: OFFIC009562

• Posted : September 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

New Jersey CPB
Paramus, NJ 07652, USA

Description

Join Our Team at Bergen New Bridge Medical Center!

We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for an Office Clerk.

Job Duties

• Screens phone calls for staff, as well as daily clinic inquiries from outside families, existing/new patients and agencies.
• Types, copies needed by the patient and/or staff utilizing Microsoft word, excel, Alt looked and other programs. (i.e. no show letters, patient jury duty letters, intake appointment letters)
• Schedules follow up/EKG/lab appointments for all patients seen in the outpatient clinic. Checks in patients (attaching Visit IDs) using the scheduling system.
• Schedules expedited, direct admit and stand by intake appointments
• Using ADS, email, text or any other means approved by the department, employee communicates with clinicians on a daily basis regarding patient concerns and informs clinicians when patients arrive for their appointments
• Verify patient insurance via registration face sheets
• Proficiently navigates and utilizes the EMR, scheduling system and registration system to assist patients, clinicians and to perform multiple job duties.
• Performs general office duties, including but not limited to, photocopying, filing, mail pick-up; distribution to appropriate staff
• Operates and has knowledge of all office equipment.
• Customer service: shows respect, flexibility, knowledge, confidence, Professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring and respectful.
• Maintains established departmental policies, procedures, objectives, quality of assurance program , safety, environmental and infection control standards.
• Registers fast tracked patients that are direct admits.
• Other outpatient specific duties: patient labels on all patient documents; crisis appointment procedures ; patient insurance procedures; compile statistical data for BH OPD and Common Ground. Perform general office duties which include, but are not limited to, all of the above and other related duties that might be assigned.
• Demonstrates competence in all procedures required to perform duties of the position.
• Familiar with the Medical Center=s Mission, Vision, and Values Statements. Understands and adheres to the Medical Center=s Code of Conduct.

Other Duties

Perform other duties as deemed necessary

Position Qualifications

• Speaks, reads, and writes English fluently
• Typing 35 wpm (tested)
• Strong communication and writing skills
• Must pass basic word processing skill tests
• Knowledge of medical terminology
• Proficient in MS Excel, MS Word and MS Outlook
• Strong Computer Skills
• Strong customer service skills
• Must be detail oriented
• Ability to work independently and under pressure
• Must be able to multi-task in a fast-paced environment
• 2+ years’ clerical experience in a healthcare facility required.

Education

• High School graduate or equivalent required.

Job Setting/Physical Demands

• General office areas. Contact with staff, patients, families, and visitors.
• Frequent standing/walking. Occasional stooping, stretching, reaching, bending, kneeling.

Salary commensurate with experience within posted range:

$19.86 per hour

We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

Please note that selection of the candidate for any position will depend on several factors, including the individual’s educational background, skills, and professional experience.

Qualifications

Education

Required

High School or better in Diploma/GED.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.