Healthcare Office Assistant – Rehab Services Support

SCR St. Claire Medical Center, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

UK St. Claire is seeking a proactive administrator to coordinate scheduling, manage correspondence, and maintain accurate records in the Rehab Services Department of the University.

You will assist with daily operations, provide excellent customer service to patients, staff, and visitors, and ensure confidentiality and policy compliance. Ideal candidates will have 2–3 years in healthcare settings, a high school diploma or equivalent, and the ability to handle sensitive information with

Qualifications

• High school diploma or equivalent required.
• 2–3 years of experience in a healthcare or clinical setting.
• An equivalent mix of education and paid experience may be considered.

Responsibilities

• Schedules outpatient therapy appointments for new evaluations and follow-ups.
• Maintains and updates patient records, including therapy orders and plans of care.
• Registers and pre-registers patients for scheduled evaluations and monthly account cycling.
• Provides receptionist and clerical support for department staff.
• Handles confidential information in accordance with policies.
• Assists in daily office operations to ensure efficient workflow.
• Obtains pre-authorizations and pre-certifications for therapy services as needed.
• Offers customer service to patients, staff, and visitors.

Education

High school diploma or equivalent

Job description

UK St. Claire is seeking a proactive administrator to coordinate scheduling, manage correspondence, and maintain accurate records in the Rehab Services Department of the University.

You will assist with daily operations, provide excellent customer service to patients, staff, and visitors, and ensure confidentiality and policy compliance. Ideal candidates will have 2–3 years in healthcare settings, a high school diploma or equivalent, and the ability to handle sensitive information with