Healthcare Office Assistant - Patient Scheduling & Records

Luminis Health, Inc.; Bowie (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan (with employer match)

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD

Wellness Programs

Employee Assistance Programs and more

Job summary

Luminis Health, Inc. in Bowie, MD is seeking an Office Assistant to greet and register patients, schedule appointments, and process check-out on a computerized practice management system. The role emphasizes accurate data entry and stellar customer service in person and by phone.

Responsibilities include obtaining referrals, scanning and abstracting records, and supporting smooth patient flow. A high school diploma or GED is required, with clerical/billing and customer service experience

Qualifications

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations

Skills

Customer Service

Clerical/Billing

Education

High school diploma or GED

Job description

Luminis Health, Inc. in Bowie, MD is seeking an Office Assistant to greet and register patients, schedule appointments, and process check-out on a computerized practice management system. The role emphasizes accurate data entry and stellar customer service in person and by phone.

Responsibilities include obtaining referrals, scanning and abstracting records, and supporting smooth patient flow. A high school diploma or GED is required, with clerical/billing and customer service experience