Healthcare Office Assistant: Patient Scheduling & Admin

Community Health Systems; Naples (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Licensure and certification reimburse

Job summary

Community Health Systems, Inc. is seeking a Clinic Office Assistant in Naples, FL to provide essential front desk support, check-in/out, scheduling, and patient inquiries. You will process payments, maintain records, and assist healthcare providers to ensure a positive patient experience.

The role requires 0–2 years in a medical office and EMR proficiency, strong organization, and clear communication. Eligibility to work in the U.S.

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required.
• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Responsibilities

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.

Skills

EMR proficiency

Detail oriented

Multi-tasking

Customer service

Tools

Scheduling software

Billing software

Job description

Community Health Systems, Inc. is seeking a Clinic Office Assistant in Naples, FL to provide essential front desk support, check-in/out, scheduling, and patient inquiries. You will process payments, maintain records, and assist healthcare providers to ensure a positive patient experience.

The role requires 0–2 years in a medical office and EMR proficiency, strong organization, and clear communication. Eligibility to work in the U.S.