Healthcare Nutrition Services Leader

MaineGeneral Medical Center; Augusta (ME); On-site; USD 75,000 - 95,000; Full time

Job summary

MaineGeneral Health is seeking an experienced Food & Nutrition Services Manager to provide strategic and operational leadership for all food and nutrition service functions within a healthcare setting. You will oversee daily operations, workforce planning, and quality improvement initiatives while fostering engagement and service excellence for patients, residents, visitors, and staff.

The role emphasizes developing people, improving processes, and maintaining high standards of dining

Qualifications

• One year of proven leadership experience in food service, hospitality, healthcare nutrition services, or a related operational environment required; healthcare food service leadership experience strongly preferred.
• Demonstrated success recruiting, developing, engaging, and retaining high-performing teams.
• Strong experience in employee relations, performance management, coaching, conflict resolution, and organizational leadership.
• Knowledge of food service operations, budgeting, workforce management, regulatory compliance, and quality improvement principles.
• Ability to analyze performance data and use metrics to drive operational excellence and employee engagement outcomes.
• Strong communication, relationship-building, and problem-solving skills.
• Proven ability to work collaboratively across departments and with Human Resources, Talent Acquisition, and operational leaders to address staffing challenges, support employee relations, drive engagement initiatives, and achieve organizational objectives.
• A collaborative leadership style with the ability to influence, inspire, and develop others.
• Food service management experience in a healthcare environment preferred.
• ServSafe certification preferred or obtained within six months of hire.

Responsibilities

• Provide strategic and operational leadership for all food and nutrition service functions, ensuring daily operations align with departmental goals, organizational priorities, and exceptional customer service standards.
• Build, lead, and sustain a high-performing team through recruitment, onboarding, coaching, mentoring, performance management, succession planning, and employee development initiatives.
• Foster a positive, inclusive, and accountable workplace culture that promotes engagement, professional growth, recognition, collaboration, and retention while addressing employee relations concerns.
• Lead workforce planning efforts by overseeing staffing, scheduling, payroll administration, productivity, and labor management to ensure efficient and effective operations.
• Develop, implement, and monitor departmental goals, operational metrics, and continuous quality improvement initiatives that support the organization’s strategic plan and vision.
• Partner with organizational leaders to identify opportunities to improve service quality, patient satisfaction, employee engagement, operational efficiency, and departmental performance.
• Collaborate with Human Resources, Talent Acquisition, and MaineGeneral leaders to support workforce planning and staffing needs.
• Oversee departmental budgets, monitor financial performance, and ensure responsible resource stewardship while achieving objectives.
• Ensure compliance with regulatory, food safety, sanitation, infection prevention, and organizational standards.
• Establish and maintain relationships with vendors, suppliers, and local farmers to secure high-quality products and enhance dining experiences.
• Oversee inventory, equipment, and supply management for operational readiness.

Skills

Leadership experience

Employee development

Strategic leadership

Communication

Education

Associate’s degree in a relevant field

Job description

MaineGeneral Health is seeking an experienced Food & Nutrition Services Manager to provide strategic and operational leadership for all food and nutrition service functions within a healthcare setting. You will oversee daily operations, workforce planning, and quality improvement initiatives while fostering engagement and service excellence for patients, residents, visitors, and staff.

The role emphasizes developing people, improving processes, and maintaining high standards of dining