Healthcare IT Systems Manager

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Retirement plan

Paid time off

On-site housing

Job summary

Mount Sinai Medical Center in Miami is seeking a Manager of Information Systems to oversee application support, system performance, and service delivery. You will lead staff, manage projects, monitor KPIs, and drive improvements while coordinating with clinical and operational teams.

The role requires experience in application support management or project management, with familiarity in ITSM, credentialing, and healthcare IT environments.

Qualifications

• Experience in application support management and/or project management.
• Experience with ITSM platforms and credentialing systems is preferred.
• Knowledge of health care IT operations and KPI reporting is desirable.

Responsibilities

• Oversee application support operations and system performance.
• Lead and mentor staff; manage projects and KPIs.
• Ensure timely issue resolution and alignment with goals.
• Maintain relationships with clinical and operational departments.

Skills

Leadership

Team management

Communication

Education

College degree

Tools

UKG Workforce Management

Matrix Frontier

PassagePoint

MD Staff Credentialing

CBORD

Salesforce

Ivanti ITSM

DocuSign

Job description

Mount Sinai Medical Center in Miami is seeking a Manager of Information Systems to oversee application support, system performance, and service delivery. You will lead staff, manage projects, monitor KPIs, and drive improvements while coordinating with clinical and operational teams.

The role requires experience in application support management or project management, with familiarity in ITSM, credentialing, and healthcare IT environments.