Healthcare IT Systems Administrator – Multi-Location

Summit Spine; Lawrenceville (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

Summit Spine & Joint Centers is seeking an experienced Systems Administrator to support technology infrastructure across clinics, ambulatory surgery centers, and administrative spaces. You will be the primary internal contact for day-to-day IT needs and will own issues from intake to resolution.

The role requires hands-on problem-solving, travel to Summit locations in Georgia, South Carolina, North Carolina, Florida, and Tennessee, and a strong focus on cybersecurity and HIPAA compliance.

Qualifications

• Three or more years of experience in systems administration, desktop support, or a comparable corporate IT role.
• Hands-on experience supporting Windows, Microsoft 365, Active Directory or Microsoft Entra ID, user access, and endpoint hardware.
• Working knowledge of networking concepts and tools, including DNS, DHCP, TCP/IP, VPNs, wireless networks, switches, and firewalls.
• Experience using a ticketing system and working within defined response, resolution, documentation, and escalation standards.
• Strong written and verbal communication skills, with the ability to provide clear and professional updates to users and leadership.
• Demonstrated ownership, follow-through, sound judgment, and the ability to manage multiple priorities with limited supervision.
• Ability to travel to Summit locations across Georgia, South Carolina, North Carolina, Florida, and Tennessee as business needs require.
• Associate or bachelor’s degree in information technology or a related field, relevant technical certifications, or equivalent professional experience.

Responsibilities

• Own support requests from intake through resolution, including troubleshooting, follow-up, documentation, and timely status updates.
• Administer and support Windows devices, Microsoft 365, Active Directory or Microsoft Entra ID, user accounts, permissions, corporate phone systems, and common business applications.
• Troubleshoot hardware, software, printers, audiovisual equipment, wireless connectivity, VPN access, and basic network issues involving switches, firewalls, DNS, DHCP, and TCP/IP.
• Perform routine system administration, monitoring, patching, upgrades, backups, and maintenance in accordance with established standards.
• Complete technology onboarding and offboarding, including account setup, access changes, equipment preparation, deployment, recovery, and documentation.
• Maintain accurate hardware and software inventories and coordinate equipment purchasing, replacement, repair, and retirement.
• Provide remote/onsite support and assist with technology setup for clinics, ambulatory surgery centers, new locations, and acquired practices.
• Coordinate with technology vendors and outside support partners while retaining ownership of communication and resolution.
• Identify recurring problems, document root causes, and recommend process improvements or basic automation that reduces support volume and prevents repeat issues.
• Create and maintain system documentation, knowledge-base articles, configuration records, setup instructions, support procedures, and incident reports.
• Follow Summit’s cybersecurity, access-control, privacy, and HIPAA-related technology requirements and promptly escalated suspected security incidents.
• Assist with infrastructure deployments, system upgrades, and other IT projects as assigned.

Skills

Windows OS

Microsoft 365

Active Directory / Entra ID

Networking basics

Ticketing system

Communication

Prioritization / multitasking

Travel readiness

Education

Associate or Bachelor’s degree in IT or related field

Relevant technical certifications or equivalent experience

Tools

Microsoft Intune

Cisco Meraki

SolarWinds

PowerShell

Device imaging

Backup systems

Inventory management

Job description

Summit Spine & Joint Centers is seeking an experienced Systems Administrator to support technology infrastructure across clinics, ambulatory surgery centers, and administrative spaces. You will be the primary internal contact for day-to-day IT needs and will own issues from intake to resolution.

The role requires hands-on problem-solving, travel to Summit locations in Georgia, South Carolina, North Carolina, Florida, and Tennessee, and a strong focus on cybersecurity and HIPAA compliance.