Healthcare IT Systems Admin — Care Operations & Data

Canopy-Children; Jackson (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

Canopy Children’s Solutions in Jackson, MS seeks a Care Systems Administrator to manage day-to-day care systems, configuration, and support. You’ll work with clinical, compliance, reporting, and technology stakeholders to ensure reliable, secure systems aligned with organizational needs.

The role entails upgrades, testing, access control, dashboards, data validation, and end-user training while safeguarding PHI and maintaining HIPAA compliance.

Qualifications

• Bachelor's degree preferred; equivalent combinations considered.
• Experience with enterprise applications, EHR systems, or healthcare technology platforms preferred.
• Knowledge of HIPAA, PHI handling, and security principles preferred.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Administer, configure, maintain, and support assigned care systems and related applications.
• Provide day-to-day application support and serve as primary resource for user questions and service requests.
• Troubleshoot and resolve application, workflow, configuration, reporting, and data-related issues.
• Assist with system upgrades, enhancements, implementations, patches, and maintenance activities.
• Configure and maintain user accounts, role-based security, permissions, and system access controls.
• Support testing, validation, and QA activities for upgrades and changes.
• Document configurations, support activities, procedures, and troubleshooting steps.
• Monitor system performance and seek improvements based on user feedback and trends.

Skills

PHI handling and privacy

HIPAA knowledge

Communication skills

Problem solving

Customer service mindset

Education

Bachelor's degree in Information Systems/Healthcare Informatics or related field

Tools

CareLogic

Evolv

Job description

Canopy Children’s Solutions in Jackson, MS seeks a Care Systems Administrator to manage day-to-day care systems, configuration, and support. You’ll work with clinical, compliance, reporting, and technology stakeholders to ensure reliable, secure systems aligned with organizational needs.

The role entails upgrades, testing, access control, dashboards, data validation, and end-user training while safeguarding PHI and maintaining HIPAA compliance.