Care Systems Administrator — Healthcare IT & Compliance

Canopy Children's Solutions; Jackson (MS); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

403b Retirement Plan with Match

Medical, Dental, Vision Insurance

PTO/Vacation

Employee Wellness Program

Job summary

Canopy Children's Solutions is seeking a Care Systems Administrator in Jackson, MS to manage the day-to-day administration, configuration, and support of our care systems and related applications. You will work with clinical, operational, and technology stakeholders to ensure reliable, secure system operation and data integrity.

The role emphasizes upgrades, testing, user access management, reporting, and workflow optimization, while maintaining PHI handling and regulatory compliance.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience with enterprise applications, EHR systems, or healthcare tech platforms preferred.
• Familiarity with CareLogic, Evolv, or comparable care-management systems preferred.
• Strong communication, organizational, and problem-solving skills.
• Knowledge of PHI, HIPAA, and security principles is preferred.

Responsibilities

• Administer, configure, maintain, and support assigned care systems and related applications.
• Provide day-to-day application support and respond to user questions and service requests.
• Troubleshoot and resolve issues related to applications, workflows, and data.
• Assist with upgrades, enhancements, and maintenance activities.
• Manage user accounts, roles, and security permissions.
• Support testing, validation, and QA for upgrades and changes.
• Collaborate with vendors and technology partners as needed.
• Ensure data integrity and regulatory compliance across systems.
• Document configurations, procedures, and troubleshooting steps.

Skills

Communication

Problem-solving

Customer-service

Organizational skills

Education

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science or related field

Tools

CareLogic

Evolv

SQL

APIs

Job description

Canopy Children's Solutions is seeking a Care Systems Administrator in Jackson, MS to manage the day-to-day administration, configuration, and support of our care systems and related applications. You will work with clinical, operational, and technology stakeholders to ensure reliable, secure system operation and data integrity.

The role emphasizes upgrades, testing, user access management, reporting, and workflow optimization, while maintaining PHI handling and regulatory compliance.