Healthcare IT Support Technician - ER & EHR Systems

Insight Global; Orange (CA); On-site; USD 38,572 - 48,216; Full time

Job summary

A leading staffing agency is seeking a qualified individual for a role that requires providing application support across various hospital departments. You will troubleshoot hardware and software environments and interact with vendors and system users to resolve issues. Ideal candidates will have experience in field service or desktop support, especially within a healthcare setting, and possess strong communication skills. This position involves working in critical areas such as an Emergency Room or Operating Room.

Qualifications

• Experience in Field Service, Desktop Support, or as Device Integration Specialist.
• Strong OS troubleshooting skills for Windows and Mac systems.
• Knowledge of networking setups, including rack/stack and cabling.

Responsibilities

• Provide application support for assigned departments and work groups.
• Support hardware and software environments across all platforms.
• Collaborate with various stakeholders to investigate and solve problems.

Skills

Field Service experience

Desktop Support experience

OS troubleshooting (Windows/Mac)

Networking knowledge

Good communication skills

Job description

A leading staffing agency is seeking a qualified individual for a role that requires providing application support across various hospital departments. You will troubleshoot hardware and software environments and interact with vendors and system users to resolve issues. Ideal candidates will have experience in field service or desktop support, especially within a healthcare setting, and possess strong communication skills. This position involves working in critical areas such as an Emergency Room or Operating Room.