Healthcare IT Support Specialist (Intermediate) - Remote

BHS Baptist Healthcare System; Elizabethtown (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

Baptist Health in Elizabethtown, KY is seeking an IS Support Services Specialist, Intermediate to join our IT team. You will provide first and second-tier IT support to end users across the hospital, practices, and related facilities, assisting with hardware, software, and some clinical applications. Travel within the market is required.

The role involves analyzing user needs, documenting solutions, and collaborating with other IT teams to maintain system availability and support patient care.

Qualifications

• Bachelor’s degree with two years related IT experience, or one year direct IT experience in lieu of degree.
• Willingness to travel within the market area.

Responsibilities

• Provide highly responsive first and second-tier IT support to end users within the hospital, physician practices and related facilities.
• Analyze user needs, document solution requirements, and revise or develop processes or procedures as necessary.
• Coordinate with Baptist Health IT infrastructure and application teams to deploy and support healthcare applications and ensure system availability.

Education

Bachelor's degree + 2 years related experience

Job description

Baptist Health in Elizabethtown, KY is seeking an IS Support Services Specialist, Intermediate to join our IT team. You will provide first and second-tier IT support to end users across the hospital, practices, and related facilities, assisting with hardware, software, and some clinical applications. Travel within the market is required.

The role involves analyzing user needs, documenting solutions, and collaborating with other IT teams to maintain system availability and support patient care.