IS Support Services Associate

Kyeatright; Corbin (KY); Híbrido; USD 40.000 - 56.000; Jornada completa

Descripción de la vacante

Baptist Health in Corbin, KY is seeking an IS Support Services Associate to provide frontline IT support for hospital staff, physician practices, and related healthcare facilities within the market.

You will handle computer hardware, software installation, and some clinical application support, coordinating with IT teams to ensure system availability and patient care continuity across locations including remote employees.

Formación

• Associate degree in related area or six-month related experience in lieu of degree.

Responsabilidades

• Provides highly responsive first and second-tier IT support to staff within the hospital, physician practices, and related healthcare facilities.
• Coordinates with Baptist Health IT infrastructure and application teams to deploy and support healthcare applications to ensure system availability and patient care.

Educación

Associate degree or 6 months related experience

Descripción del empleo

**Summary****Job Description:*****Baptist Health is looking for an IS Support Services Associate to join our team in Corbin, KY!*** Provides highly responsive first and second-tier IT support to staff within the hospital, physician practices, and other related healthcare facilities within the market. Support scope includes but is not limited to computer hardware and related equipment, general software and application installation and support, andsome clinical application and hardware support. Coordinates with other Baptist Health IT infrastructure and application teams to deploy and support healthcare applications to ensure system availability, and ultimately support patient care. Support oversight includes users and equipment in the following locations:• Main hospital campus• Associated clinical and support facilities in the surrounding market, often off of the main hospital campus, such as diagnostic centers, surgery centers, labs, etc.• Baptist Health Medical Group physician practices and remote clinic locations• Remote support for work-from-home Baptist employees within the market• Collectively, this often includes a large geographical area within the counties surrounding the main hospital. Both remote and on-premise support may be in scope ***Qualifications:*** Associate degree in related area or six-month related experience in lieu of degree. ### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*