Healthcare IT Support Specialist

Horizon Health; Paris (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

403(b) retirement plan

Job summary

Horizon Health in Paris, IL seeks an Information Services Assistant to support end users and IT staff, ensuring reliable technology services across clinical and administrative operations. You will handle inventory, user account management, ticketing coordination, and vendor communications, contributing to efficient IT workflows under the supervision of the IS Director and IS Manager.

The role requires good communication, organization, and problem-solving skills, with a willingness to learn in a

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple issues and prioritize tasks.

Responsibilities

• Process purchasing orders and inventory management.
• Assist with user account management (AD, email, EHR access).
• Provide direct support to IS Director/Manager including meetings and reporting.
• Coordinate with staff and vendors to order equipment and schedule meetings.
• Troubleshoot and resolve basic IT issues and manage the ticketing system.
• Develop and follow IT operational policies and work instructions for end users.

Skills

Verbal communication

Written communication

Organizational skills

Problem solving

Multitasking

Tools

Microsoft Office

Job description

Horizon Health in Paris, IL seeks an Information Services Assistant to support end users and IT staff, ensuring reliable technology services across clinical and administrative operations. You will handle inventory, user account management, ticketing coordination, and vendor communications, contributing to efficient IT workflows under the supervision of the IS Director and IS Manager.

The role requires good communication, organization, and problem-solving skills, with a willingness to learn in a