Healthcare IT Support & Integration Technician

SDI International Corp.; Town of Hartland (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

SDI International Corp. seeks an Integration Technician to assist in building, configuring, and testing digital and physical solutions for healthcare IT. The role emphasizes patient safety, data confidentiality, and adherence to quality processes.

Responsibilities include hands-on setup of Windows workstations, production builds via ERP, and thorough documentation. The candidate will work with cross-functional teams and partners to ensure a seamless integration experience and continuous process

Qualifications

• Experience configuring Windows workstations.
• Familiarity with hardware and software platforms.
• Knowledge of QA/QMS procedures and patient data confidentiality.

Responsibilities

• Basic configuration to Windows workstations.
• Production Builds in-house per sales orders processed through ERP.
• Build, configure, and test virtual and physical solutions in house.
• Follow Build/Installation procedures and complete QMS checklists.
• Provide partners with a positive and successful integration experience.
• Perform electronic and network tests per procedures.
• Maintain detailed electronic documentation (DHRs).
• Utilize equipment to move integration material safely.
• Understand impact on patient safety in projects.
• Treat patient information as confidential and do not disclose.
• Pursue ongoing self-development through reading, seminars, and continuing education.
• Identify and communicate improvements in work processes.
• Perform other duties as assigned by supervisor or management.

Skills

Strong communication

Hardware & software knowledge

Cross-functional collaboration

Quality & compliance mindset

Tools

IFS ERP

Job description

SDI International Corp. seeks an Integration Technician to assist in building, configuring, and testing digital and physical solutions for healthcare IT. The role emphasizes patient safety, data confidentiality, and adherence to quality processes.

Responsibilities include hands-on setup of Windows workstations, production builds via ERP, and thorough documentation. The candidate will work with cross-functional teams and partners to ensure a seamless integration experience and continuous process