Healthcare IT Support Analyst I

Community Memorial Health System; Ventura (CA); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Competitive Pay

Shift Differentials

Registry Rates

403(b) Plan

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Voluntary Benefits

EAP

Tuition Reimbursement

PSLF

Recognition Programs

Employee Discounts

Nurse Week

Job summary

Community Memorial Health System, based in Ventura, CA, seeks an IT support professional to assist end users with computer and telecommunications systems, provide training, and deliver technical support. The role emphasizes customer service, problem solving, and collaboration with clinical and administrative teams.

Responsibilities include troubleshooting Microsoft and network issues, supporting Active Directory, and ensuring reliable Windows systems performance.

Qualifications

• High School Diploma or equivalent GED.
• Two (2) years customer service in related role.
• Proficient with Microsoft technologies and ability to troubleshoot.
• Proficient with Network technologies and ability to troubleshoot.
• Basic understanding of Active Directory.
• Working knowledge of Windows systems monitoring and troubleshooting.
• Understanding of TCP/IP, DHCP, DNS.

Responsibilities

• Position Overview: Under general supervision, interfaces with computer and telecommunications system customers and provides capabilities, training, support services, technical support, and knowledge to facilitate customer (end-user) computing.
• Deliver technical support and guidance to end users to resolve hardware and software issues.

Skills

HS Diploma

Customer Service 2y

Microsoft Troubleshooting

Network Troubleshooting

Active Directory

Windows Monitoring

TCP/IP / DHCP / DNS

Job description

Community Memorial Health System, based in Ventura, CA, seeks an IT support professional to assist end users with computer and telecommunications systems, provide training, and deliver technical support. The role emphasizes customer service, problem solving, and collaboration with clinical and administrative teams.

Responsibilities include troubleshooting Microsoft and network issues, supporting Active Directory, and ensuring reliable Windows systems performance.