Healthcare IT Solution Architect — EHR & Client Engagement

Netsmart; Overland Park (KS); On-site; USD 110,000 - 140,000; Full time

Job summary

Netsmart in Overland Park, KS, seeks an experienced health IT consultant to design, implement, and optimize clinical workflows using Netsmart solutions. You will guide client engagements, deliver workflow designs, and ensure successful system upgrades and maintenance across healthcare domains.

The role emphasizes strong communication with technical, clinical, and operational teams, building lasting client relationships, and steering projects to on-time delivery.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 4 years of health care information technology implementation or consulting working experience.
• At least 2 years Electronic Health Record solution work experience.
• At least 1 year of project management experience.
• Ability to communicate effectively with technical, clinical and operational teams.
• Ability to document and present architecture concepts, often narrowing complex ideas to a single overview.
• Ability to build strong client relationships and deliver client-centric solutions.
• Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems.

Responsibilities

• Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
• Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
• Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer
• Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
• Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.
• Manage client expectations and ensure project delivery meets goals of engagement.
• Coach, mentor and guide solution teams on recommended methodology practices

Skills

Healthcare IT

Client engagement

Documentation

Education

Bachelor's degree or equivalent

Tools

Project management tools

Job description

Netsmart in Overland Park, KS, seeks an experienced health IT consultant to design, implement, and optimize clinical workflows using Netsmart solutions. You will guide client engagements, deliver workflow designs, and ensure successful system upgrades and maintenance across healthcare domains.

The role emphasizes strong communication with technical, clinical, and operational teams, building lasting client relationships, and steering projects to on-time delivery.