Technical Consulting Solution Architect

Netsmart; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Netsmart is seeking a Technical Consulting Solution Architect to lead the design, implementation, and optimization of healthcare solutions within our EHR and care record environments. You will partner with clients to translate complex requirements into scalable technical solutions, SQL reporting, and data transformations across engagement lifecycles.

This role requires strong consulting, project leadership, and communication skills, with hands-on SQL expertise and experience in healthcare IT

Qualifications

• 4+ years in health care IT implementation or consulting.
• 1 year of project management experience.
• Hands-on experience with SQL and relational databases.
• Experience writing/optimizing complex SQL queries for data extraction and analysis.
• Ability to communicate with technical, clinical, and operational teams.
• Ability to present architecture concepts succinctly.
• Ability to build strong client relationships and deliver client-centric solutions.

Responsibilities

• Provide expertise during client engagements to deliver workflow and solution design.
• Guide clients through current workflows, upgrades, system changes, and maintenance.
• Assess client workflows and identify opportunities for integration and risk.
• Serve as primary consultant for solution troubleshooting and knowledge transfer.
• Maintain client relationships and escalate issues, knowledge, and engagement support.
• Proactively resolve escalated problems using solution knowledge during installation, operation, or testing.
• Manage client expectations to ensure delivery goals are met.
• Coach and mentor solution teams on methodology and roles.

Skills

SQL proficiency

Relational databases

Client communication

Architecture documentation

Problem solving

Project coordination

Education

Bachelor's degree or equivalent

Tools

none

Job description

Responsible for providing expert solution knowledge, recommended implementation and maintenance best practices, and process design representing their domain of expertise

At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion!

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Technical Consulting Solution Architect

The Technical Consulting Solution Architect serves as the primary lead responsible for designing, implementing, and optimizing technical solutions across healthcare organizations. Partnering closely with clients, this role evaluates technical requirements, reviews specifications, analyzes workflows, and designs scalable solutions within Netsmart's EHR and care record environments. The Technical Solution Architect translates complex business, state, vendor, and system requirements into effective reporting, configuration, and technical solutions that drive successful client outcomes.

Leveraging expertise in SQL, database navigation, reporting, data transformation, and system configuration, this role provides leadership throughout the implementation lifecycle. The Technical Consulting Solution Architect leads client engagements, drives solution design decisions, manages technical project deliverables, and serves as a trusted advisor for troubleshooting and issue resolution. This role balances strong technical aptitude with consulting, communication, and project leadership skills to ensure successful adoption and delivery of Netsmart solutions.

Responsibilities:

Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.

Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance while considering other system integration points.

Critically assess client workflows and identify opportunities for integration with other solutions and potential pitfalls.

Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer

Accountable for relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.

Proactively seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance, or testing.

Manage client expectations and ensure project delivery meets goals of engagement.

Coach, mentor and guide solution teams and new associates on recommended methodology practices and roles.

Qualifications

Required

Bachelor's degree or equivalent relevant work experience

At least 4 years of health care information technology implementation or consulting working experience

At least 1 year of project management experience

At least 4 years of hands‑on experience working with SQL and relational databases.

Demonstrated experience writing and/or optimizing complex SQL queries for data extraction, reporting, troubleshooting, and analysis.

Ability to communicate effectively with technical, clinical, and operational teams

Ability to document and present architecture concepts, often narrowing complex ideas to a single overview

Ability to build strong client relationships and delivering client‑centric solutions

Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Preferred:

At least 2 years Netsmart EHR solution work experience

Experience with state reporting, custom reporting, data transformation, or vendor reporting requirements.

Experience supporting behavioral health, human services, or public sector healthcare environments.

Experience with EHR implementation, system configuration, integrations, or reporting workflows.

Experience leading client meetings, creating meeting documentation, and managing project timelines.

#LI-HN1

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug‑free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post‑offer candidates are required to successfully complete a pre‑employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third‑party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here .

Netsmart delivers intuitive electronic health record solutions and services, enabling seamless integration and collaboration across behavioral health, home care, senior living, and social services for improved outcomes.

Software Development Technology, Information and Internet Technology, Information and Media

11100 Nall Ave., Overland Park, Kansas 66211, US 3500 Sunrise Highway, Suite D122, Great River, NY 11739, US 801 Warrenville Road, Lisle, IL 60532, US 1959 E Kerr St, Springfield, Missouri 65803, US Bengaluru, IN