Healthcare IT Applications Analyst II – Implement & Support

Alameda Health System; Oakland (CA); On-site; USD 64,000 - 106,000; Full time

Job summary

Alameda Health System in Oakland, CA seeks an Applications Analyst II to assist with the implementation and ongoing support of assigned applications. You will collaborate with IS teams and vendors to map interfaces, troubleshoot installations, manage enhancement logs, and ensure data integrity and system reliability.

The role requires several years of related experience and a relevant education background. Epic certification within six months may be required for this position, with a strong

Qualifications

• High School diploma or equivalent required.
• Three years of related experience required.
• Bachelor’s degree preferred in business or IT/healthcare fields.
• Epic certification within 6 months if position involves Epic.
• Experience in application implementation and support is desirable.

Responsibilities

• Assist with interface mapping specifications development.
• Support application installation and troubleshoot problems.
• Track and communicate enhancement requests and status to customers.
• Analyze problems and propose innovative solutions.
• Coordinate with users, staff, vendors and IT teams on issues.
• Document problems and resolutions per change control processes.
• Participate in testing, deployment and post-release support.

Skills

Three years of experience

Data analysis

Troubleshooting

Education

High School diploma or equivalent

Bachelor’s degree in business, information systems, healthcare or related field

Tools

Epic certification

Job description

Alameda Health System in Oakland, CA seeks an Applications Analyst II to assist with the implementation and ongoing support of assigned applications. You will collaborate with IS teams and vendors to map interfaces, troubleshoot installations, manage enhancement logs, and ensure data integrity and system reliability.

The role requires several years of related experience and a relevant education background. Epic certification within six months may be required for this position, with a strong