Healthcare IT Application Analyst I

RWJBarnabas Health; Short Hills (NJ); On-site; USD 83,000 - 117,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental and Vision Insurance

Retirement Plans

Disability Insurance

Life Insurance

Tuition Reimbursement

Wellness Programs

Flexible Spending Accounts

Job summary

RWJBarnabas Health is seeking an Application Analyst I to support the design, build, configuration, testing, and ongoing support of clinical and enterprise applications in a healthcare setting.

Working with senior analysts, you will translate operational needs into functional software, troubleshoot issues, and contribute to go-live activities while maintaining documentation and following change control processes.

Qualifications

• Associate's degree with 2+ years of relevant work experience.
• Ability to support assigned application build, configuration, testing, troubleshooting, and documentation activities under guidance.
• Ability and willingness to learn new applications, software, and healthcare workflows.
• Strong critical thinking and problem-solving skills.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to work collaboratively with operational stakeholders, subject matter experts, senior analysts, and leadership.
• Ability to adapt to changing priorities and customer needs.
• Ability to participate in go-live, post-go-live, and on-call support as required.
• Applicable application certification as required for the assigned application, with ongoing maintenance through New Version Training (NVT), as applicable

Responsibilities

• Support application design, build, and configuration for assigned workflows, screens, templates, data fields, and functionality.
• Participate in workflow discussions with operational teams, subject matter experts, and application team members.
• Learn customer workflows and applying established application build standards.
• Support system changes, enhancements, upgrades, and application optimization.
• Participate in unit, application, integrated, upgrade, and enhancement testing.
• Execute test scripts and document results, issues, and troubleshooting outcomes.
• Troubleshoot basic application and workflow issues and escalate complex problems to senior analysts or leadership.
• Provide go-live, post-go-live, and on-call application support.
• Manage assigned incidents, service requests, and enhancement tickets with clear customer updates.
• Document application changes, workflow decisions, risks, issues, and resolutions.
• Follow established change control, issue tracking, escalation, and version control processes.
• Assist with training materials, change readiness activities, and process improvement initiatives

Skills

Critical thinking

Problem solving

Documentation

Go-live support

Team collaboration

Attention to detail

Communication skills

Organizational skills

Adaptability

Education

Associate's degree

Bachelor's degree or equivalent

Job description

RWJBarnabas Health is seeking an Application Analyst I to support the design, build, configuration, testing, and ongoing support of clinical and enterprise applications in a healthcare setting.

Working with senior analysts, you will translate operational needs into functional software, troubleshoot issues, and contribute to go-live activities while maintaining documentation and following change control processes.