Healthcare IT Applications Analyst — CAD/ePCR

Priority-Ambulanc; Indianapolis (IN); On-site; USD 80,000 - 110,000; Full time

Job summary

Priority-Ambulanc is seeking an IT Application Analyst to design, deploy, maintain and support enterprise applications and data integrations within our EMS environment. You will collaborate with clinical and operational leaders to tailor workflows, reports and configurations that meet business needs.

The role includes leading testing of new and upgraded applications, documenting configurations, and providing Tier2/Tier3 support to users, while coordinating with vendors and IT peers to ensure

Qualifications

• 3+ years hands-on CAD and ePCR system administration in emergency services.
• 5+ years technology and support experience in complex, regulated environments.
• Ability to assess technology from technical and business perspectives.
• Excellent verbal and written communication, and strong collaboration skills.

Responsibilities

• Design, deploy, maintain and support enterprise applications and data integrations.
• Collaborate with leaders to design workflows, reports and configurations.
• Lead testing of new/upgraded applications with operational teams.
• Provide Tier2/Tier3 user support for enterprise applications.
• Create and maintain documentation on system configurations and SOPs.

Skills

CAD administration

ePCR systems

Communication

Collaboration

Healthcare/EMS domain knowledge

Technical support

Job description

Priority-Ambulanc is seeking an IT Application Analyst to design, deploy, maintain and support enterprise applications and data integrations within our EMS environment. You will collaborate with clinical and operational leaders to tailor workflows, reports and configurations that meet business needs.

The role includes leading testing of new and upgraded applications, documenting configurations, and providing Tier2/Tier3 support to users, while coordinating with vendors and IT peers to ensure