Senior IT Systems Analyst — Epic Health IT & Analytics

Ardent Health Services; Brentwood, Northern (TN, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Ardent Health Services seeks a Senior IT Systems Analyst to develop, configure, and support hospital system applications, notably Healthy Planet/Compass Rose and EpicCare Ambulatory. You will analyze workflows, data, and technical documents to design, test, install, and maintain solutions for assigned applications.

You will translate infection surveillance needs into practical designs, review release notes for upgrades, and provide ongoing technical and functional support across the

Qualifications

• 4 years of experience in clinical, operational or IT systems support.
• Healthy Planet/Compass Rose certification.
• Knowledge of population health workflows and best practices.
• Excellent oral and written communication skills.

Responsibilities

• Translate best practices in infection surveillance into application and workflow designs.
• Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Provides ongoing analysis, technical and functional support for systems throughout the organization.
• Independently manages assigned project tasks to remain on track with timelines; proactively communicates risks, delays and issues.
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.
• Represents application area in operational meetings at corporate, service line and facility levels.
• Mentors teammates in application design and support.
• Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Participates in business continuity planning and assists with the development of disaster recovery measures.
• Participates in after-hours support On-Call rotation.

Skills

Communication skills

Project management

Analytical skills

Healthcare IT knowledge

Education

Healthy Planet/Compass Rose certification

Tools

EpicCare Ambulatory

Healthy Planet/Compass Rose

Job description

Ardent Health Services seeks a Senior IT Systems Analyst to develop, configure, and support hospital system applications, notably Healthy Planet/Compass Rose and EpicCare Ambulatory. You will analyze workflows, data, and technical documents to design, test, install, and maintain solutions for assigned applications.

You will translate infection surveillance needs into practical designs, review release notes for upgrades, and provide ongoing technical and functional support across the