Healthcare Interface Lead - HL7/EHR Integrations (Hybrid)

Quest Diagnostics; Schaumburg (IL); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Annual incentive plans

Vacation and Holidays

Employee stock purchase plan

Career advancement opportunities

Job summary

Quest Diagnostics is seeking an Interface Specialist to implement and support HL7 interfaces between Quest systems and customer systems. This hybrid role is based in Schaumburg, IL, with 2 days remote and 3 days in office, and also covers Irving, TX.

You will lead testing and implementations, coordinate with hospital and provider interfaces, and provide post-go-live support, ensuring conformance to HL7 standards and client needs. Strong collaboration with IT and clinical teams is essential.

Qualifications

• Bachelor’s degree in Healthcare, Business, or Information Systems or equivalent experience (Required)
• 2-5 years of experience in medical lab operations and/or IT functions.
• Exposure to clinical healthcare environment.
• Working knowledge of testing life cycle, including accessioning, resulting, and report compare.
• Ability to understand HL7 standards and previous experience with message structure.
• Proficiency in working with Microsoft office suite. Must be familiar with Excel, Outlook, and MS Project.
• Experience in Hospital LIS systems and EHR systems e.g. Meditech, Cerner, Epic, eCW, Veridym, NextGen, etc.
• Familiarity with a commercial Integration Engine Product a plus, including Cloverleaf and Rhapsody.

Responsibilities

• Performs and facilitates testing and support.
• Provides overall project leadership to ensure hospital and Provider client interfaces conform to Quest HL7 standards.
• Responsible for multiple implementations or conversion projects.
• Participates in information gathering for interface requirements.
• Educates and directly interacts with the client to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.
• Provides direct interaction with client and client’s vendor.
• Designs and oversees interface implementation project plan.
• Responsible for providing project status updates.
• Will provide communications such as go-live notices, support documentation, and operational checklists to the internal organization relative to any new or change to existing client interface.
• Implements communication scripts and protocols to include VPN, and web services.
• Provides 3rd tier support (as defined in the Support SOP) to EMR/LIS-Interface related problems.
• Provides post-implementation support.
• Responsible for escalating implementation and support issues to appropriate persons or groups for resolution.
• Meets productivity requirements for this position.
• Other duties as assigned.

Skills

HL7 standards

Interface testing

Project coordination

Education

Bachelor’s degree in Healthcare, Business, or Information Systems

Tools

Epic interfaces

Meditech

Cerner

eCW

Veridym

NextGen

MS Project

Excel

Outlook

Job description

Quest Diagnostics is seeking an Interface Specialist to implement and support HL7 interfaces between Quest systems and customer systems. This hybrid role is based in Schaumburg, IL, with 2 days remote and 3 days in office, and also covers Irving, TX.

You will lead testing and implementations, coordinate with hospital and provider interfaces, and provide post-go-live support, ensuring conformance to HL7 standards and client needs. Strong collaboration with IT and clinical teams is essential.