Epic Certification Engineer — Hybrid Healthcare IT

Quest Diagnostics Incorporated; Secaucus (NJ); Hybrid; USD 76,000 - 100,000; Full time

Benefits offered by this job

Best-in-class benefits

Annual health assessment

401(k) with company match

Education assistance

Life and disability insurance

Flexible Spending Accounts

Employee stock purchase plan

Paid holidays

Job summary

Quest Diagnostics Incorporated is seeking a skilled integration specialist for a hybrid role requiring 3 on-site days at Secaucus, NJ, or Schaumburg, IL. The position offers a salary range of $76,000 to $100,000 plus a yearly bonus.

The role focuses on developing and supporting vendor integration across the full development life cycle, with emphasis on HL7, FHIR, and Genomic reporting. Travel up to 25% may be required.

Qualifications

• 3-5 years of experience in a laboratory or healthcare environment.
• Demonstrate solid grasp of key technical and process concepts related to all types of client connectivity issues.
• A combination of Information Technology, Customer Service and Project Management skills.
• Excellent trouble shooting skills.
• Proficient with interface support, general connectivity support and problem resolution procedures.
• Excellent verbal and written communication skills to interact with internal business partners and external clients.

Responsibilities

• Develop technical design documents for complex, bi-directional, and reverse interfaces.
• Certify new vendors/products/functionality to ensure they meet Quest requirements as well as all applicable regulatory requirements.
• Use the technical design documents to design and interface / integration solutions using the appropriate proprietary tools and Integration Engine technologies.
• Implement and document beta client interface projects, secondary development efforts, and test plans.
• Provide Tier 3 Service Manager Ticket Support of production interfaces/integrations for complex production issues.
• Develop, implement, and test high complexity production enhancements for existing HUB vendors and/or customers.
• Provide high level support to resolve and monitor integration engine reports to identify problematic customer issues to facilitate resolution.
• Participate in innovation activities and support emerging technologies including FHIR, HL7 LRI guides, Genomic Reporting, etc.
• Support the setup of HUB interfaces being developed.
• Comply with Quest Diagnostics' mission, values and standards.

Skills

Customer service

Troubleshooting

Verbal communication

Written communication

Interface support

Education

Bachelor's degree

Tools

Service Manager

Quanum

HL7

FHIR

Job description

Quest Diagnostics Incorporated is seeking a skilled integration specialist for a hybrid role requiring 3 on-site days at Secaucus, NJ, or Schaumburg, IL. The position offers a salary range of $76,000 to $100,000 plus a yearly bonus.

The role focuses on developing and supporting vendor integration across the full development life cycle, with emphasis on HL7, FHIR, and Genomic reporting. Travel up to 25% may be required.