Healthcare Insurance Support Agent - On-Site, Paid Training

Provalus; Tahlequah (OK); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Paid training

Full-time benefits

In-person work site

Job summary

Provalus is actively hiring entry-level Healthcare Customer Service Analysts to support data entry, inbound/outbound calls, and customer support activities. On-the-job training is provided with accelerated career advancement opportunities.

Main responsibilities include transcribing customer information, answering questions, and responding to inquiries. All positions are full-time with set schedules, professional training, and development, and opportunities for career advancement.

Qualifications

• Ability to communicate professionally with customers.
• Attention to detail in data entry and record-keeping.
• Comfort learning new software and processes.
• Team collaboration and reliable work ethic.

Responsibilities

• Transcribe customer information accurately.
• Answer customer questions and provide clear responses.
• Handle inbound/outbound calls and general support tasks.
• Maintain confidentiality of PHI/PII under HIPAA guidelines.
• Update records in CRM and claims systems as needed.

Skills

Customer service

Data entry

Communication

Teamwork

Education

HS Diploma or GED

Job description

Provalus is actively hiring entry-level Healthcare Customer Service Analysts to support data entry, inbound/outbound calls, and customer support activities. On-the-job training is provided with accelerated career advancement opportunities.

Main responsibilities include transcribing customer information, answering questions, and responding to inquiries. All positions are full-time with set schedules, professional training, and development, and opportunities for career advancement.