Entry-Level Healthcare Insurance Support Specialist

Provalus; Jasper (TX); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Paid on-the-job training

Career growth opportunities

Team mentorship

Zusammenfassung

Provalus is actively hiring entry-level Healthcare Insurance Customer Support Representatives to support claims processing, member inquiries, and customer service activities for health insurance products. No prior healthcare or insurance experience is required — full paid training is provided on claims processes, healthcare terminology, HIPAA compliance, and internal systems.

This is a great entry point to build a long-term career with accelerated advancement opportunities.

Qualifikationen

• No healthcare experience required; comprehensive training provided.
• Attention to detail and ability to multi-task in a fast-paced environment.
• Excellent verbal and written communication skills.

Aufgaben

• Learn claims processing procedures and healthcare terminology.
• Research claims status, benefits, eligibility, and coverage details.
• Handle member and provider inquiries related to claims processing, billing, and general customer service.
• Provide clear information on plan benefits and claims status.
• Document interactions and maintain CRM records with accurate notes.

Kenntnisse

Customer service

Data entry

Communication skills

HIPAA compliance

Ausbildung

HS Diploma or GED

Tools

CRM software

Microsoft Office

Jobbeschreibung

Provalus is actively hiring entry-level Healthcare Insurance Customer Support Representatives to support claims processing, member inquiries, and customer service activities for health insurance products. No prior healthcare or insurance experience is required — full paid training is provided on claims processes, healthcare terminology, HIPAA compliance, and internal systems.

This is a great entry point to build a long-term career with accelerated advancement opportunities.