Healthcare Implementation Project Manager I

InComm Payments; Utah; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Employee Referral Bonus Program - Tier

Job summary

The InComm Healthcare team is growing, and the Project Manager I will coordinate, plan, document, and manage healthcare implementation projects for retailers and service providers.

You will interface with internal and external clients, manage multi-project environments, and drive project plans from initiation through closing, aligning with product roadmaps and enterprise processes. Strong organizational skills and communication are essential for success.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Project Management, or related field.
• 1 to 3 years of professional experience with: Project coordination or project management; Client-facing account or implementation support; Healthcare operations, technology, financial services, or related industries; Cross-functional team collaboration.
• Preferred: 1 to 3 years of experience including: End-to-end healthcare or financial services implementation management; Healthcare administration or payer experience; Vendor or client relationship management; CAPM or equivalent project management certification; Healthcare industry coursework or certification.
• Operational process improvement initiatives.
• Proficient in the use of Office 365, Microsoft Project, Excel, Visio and PowerPoint
• Experience using ServiceNow, Lucid, Confluence, Azure or Quickbase is preferred.

Responsibilities

• Maintain full ownership of project initiation, planning, execution, and closing across multiple projects.
• Coordinate with external clients and internal stakeholders to align goals.
• Manage project team resources, timelines, and schedules to meet objectives.
• Provide professional consultation on card materials, digital assets, configurations, implementation, support and benefit programs to meet customer needs.
• Develop client-facing project plans, timelines, and training plans.
• Track progress using project management tools and communicate with team members.
• Work with Product team to ensure requirements align with roadmap.
• Escalate risks and issues to management as needed.
• Conduct post-project reviews to improve workflows.
• Facilitate kick-off meetings and client requirements sessions.
• Provide technical direction for configuration and system integration.

Skills

Project coordination

Client-facing

Cross-functional teamwork

Healthcare/financial services exp.

Education

Bachelor's degree in Business Administration/Healthcare Administration/Information Systems/Project Management

Tools

Office 365

Microsoft Project

Excel

Visio

PowerPoint

ServiceNow

Lucid

Confluence

Azure

Quickbase

Job description

The InComm Healthcare team is growing, and the Project Manager I will coordinate, plan, document, and manage healthcare implementation projects for retailers and service providers.

You will interface with internal and external clients, manage multi-project environments, and drive project plans from initiation through closing, aligning with product roadmaps and enterprise processes. Strong organizational skills and communication are essential for success.