Healthcare/Human Services BA - Modernization
Tier4 Group
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Job summary
Tier4 Group is seeking an experienced Business Analyst to lead the analysis, redesign, and modernization of mission-critical healthcare and human services applications. You will partner with business leaders, operational teams, and technical stakeholders to transform regulatory and operational requirements into scalable technology solutions.
The ideal candidate has 3–5+ years in healthcare/human services analysis, experience with Agile environments, and a track record of modernizing legacy
Qualifications
- 3–5+ years of Business Analyst experience.
- Experience supporting application transformation, process automation, or digital modernization initiatives.
- Experience working within Healthcare, Human Services, Developmental Services, Medicaid, or CMS-regulated environments.
- Experience working in Agile environments.
- Experience modernizing or replacing legacy enterprise applications.
- Understanding of licensing, certification, compliance, investigations, and provider management workflows.
Responsibilities
- Lead business analysis efforts for application modernization and digital transformation initiatives.
- Gather, document, and validate business, functional, and technical requirements from stakeholders across multiple departments.
- Analyze current-state workflows and design future-state processes that improve efficiency, compliance, and user experience.
- Translate complex business processes into detailed requirements, user stories, process maps, and functional specifications.
- Facilitate workshops, stakeholder meetings, and requirements sessions while driving projects forward with minimal oversight.
- Evaluate and document workflows related to licensing and provider qualification requirements, CMS regulations and compliance mandates, incident management and investigations, funding and financial operations, and provider management and certification processes.
- Partner with application development teams to support solution design, testing, implementation, and adoption.
- Support Agile project delivery by participating in backlog refinement, sprint planning, user story development, and acceptance criteria definition.
- Identify opportunities to streamline operations and improve business outcomes through technology modernization.
Skills
Job description
Tier4 Group is seeking an experienced Business Analyst to lead the analysis, redesign, and modernization of mission-critical healthcare and human services applications. You will partner with business leaders, operational teams, and technical stakeholders to transform regulatory and operational requirements into scalable technology solutions.
The ideal candidate has 3–5+ years in healthcare/human services analysis, experience with Agile environments, and a track record of modernizing legacy
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