Healthcare Housekeeping Operations Manager

Compass Group USA; Memphis (TN); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Crothall Healthcare in Memphis, TN seeks a detail‑oriented Housekeeping Operations Manager to lead hospital environmental services and frontline staff. You will plan staffing, set standards, train associates, and coordinate external services to ensure outstanding facility cleanliness and patient safety.

Ideal candidates have 4 years of related experience with supervisory responsibilities, strong communication, and MS Office skills; a Bachelor's degree is preferred.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor's degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Support services experience

Supervisory experience

Communication skills

Multitasking

Organization under pressure

Initiative & leadership

Contract administration

MS Office proficiency

Bachelor's degree preferred

Education

Bachelor's degree preferred

Tools

MS Office suite

Job description

Crothall Healthcare in Memphis, TN seeks a detail‑oriented Housekeeping Operations Manager to lead hospital environmental services and frontline staff. You will plan staffing, set standards, train associates, and coordinate external services to ensure outstanding facility cleanliness and patient safety.

Ideal candidates have 4 years of related experience with supervisory responsibilities, strong communication, and MS Office skills; a Bachelor's degree is preferred.