Healthcare Housekeeping Operations Lead

Compass Group USA; Bethlehem (Northampton County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to direct housekeeping and support services. You will coordinate frontline staff, liaison between administration and units, and ensure top-tier service levels in a healthcare environment.

Responsibilities include staffing plans, hiring and training, regular inspections, and cross-department coordination. A Bachelor’s degree is preferred, with at least 4 years in related roles and supervisory experience in a

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

Multitasking

Organizational skills

Education

Bachelor's degree (preferred)

Tools

MS Office

Job description

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to direct housekeeping and support services. You will coordinate frontline staff, liaison between administration and units, and ensure top-tier service levels in a healthcare environment.

Responsibilities include staffing plans, hiring and training, regular inspections, and cross-department coordination. A Bachelor’s degree is preferred, with at least 4 years in related roles and supervisory experience in a