Healthcare Environmental Services Operations Lead

Compass Group USA; Kansas City (MO); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Crothall Healthcare, part of Compass Group USA, seeks an Environmental Services Operations Manager to direct and oversee Housekeeping operations in a hospital setting. You will coordinate front-line staff, liaise between administration and hospital departments, and ensure high service levels.

Responsibilities include standards setting, staffing plans, hiring/training, staff development, inspections, and reporting on goals and plans. Strong leadership and contract admin knowledge are essential.

Qualifications

• Four year college degree, military experience, OR equivalent work experience required
• At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required
• Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-task and establish priorities
• Ability to maintain organization in a changing and stressful environment
• Exhibit initiative, responsibility, flexibility, and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Ability to work a day shift Monday-Friday (for ex: 6:00 AM – 4:00 PM) with a weekend and holiday rotation
• Willingness to work a 10 hour day on a regular basis

Responsibilities

• Establishes and annually reviews standards and work procedures for all Housekeeping staff
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered
• Assists in the hiring process; interview, hiring and training of new associates
• Orients, develops, and supervises all supervisory/housekeeping staff
• Conducts regular inspections and makes recommendations to the facility
• Monthly reporting of goals, accomplishments, and future plans
• Staff education and training
• Communication with staff, administration, and other departments
• Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Effective communication

Leadership

Multi-tasking

Problem solving

Customer service

Time management

Adaptability

Education

Four year college degree

Job description

Crothall Healthcare, part of Compass Group USA, seeks an Environmental Services Operations Manager to direct and oversee Housekeeping operations in a hospital setting. You will coordinate front-line staff, liaise between administration and hospital departments, and ensure high service levels.

Responsibilities include standards setting, staffing plans, hiring/training, staff development, inspections, and reporting on goals and plans. Strong leadership and contract admin knowledge are essential.