Healthcare Housekeeping Operations Lead

Compass Group USA; Camden (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to oversee support services in a healthcare setting. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver exceptional service.

You will establish standards, plan schedules, assist in hiring, train supervisory staff, and report progress monthly while coordinating external services and maintaining high customer satisfaction in a dynamic hospital

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and MS Office products.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Staff training

Customer service

Communication

Multitasking

Organization

Contract administration

MS Office

Education

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to oversee support services in a healthcare setting. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver exceptional service.

You will establish standards, plan schedules, assist in hiring, train supervisory staff, and report progress monthly while coordinating external services and maintaining high customer satisfaction in a dynamic hospital