Healthcare Housekeeping Lead — Supervisory & Training

TouchPoint Support Services

Birmingham (AL)

On-site

USD 42,981,000 - 54,443,000

Full time

6 days ago

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Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits: Critical Illness

Voluntary Benefits: Accident Insurance

Voluntary Benefits: Hospital Indemnity

Legal Services

Choice Auto and Home Program

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint Support Services in Birmingham, AL seeks a full-time Housekeeper Lead to supervise and train housekeeping staff, ensuring high cleanliness standards and guest satisfaction. The role emphasizes customer service experience and coordinating shift assignments in a hospital environment.

The position offers full-time hours, with a pay range of $15.00 to $19.00 per hour and rotating weekends/holidays. Online applications are accepted only.

Qualifications

Previous customer service experience required.

Responsibilities

Supervises, trains and inspects housekeeping staff to ensure procedures meet unit standards.
Assists where necessary to ensure optimum service to guests.
Resolves guest complaints to ensure satisfaction.
Maintains records of attendance, shift coverage, and assignments.
Ensures security of keys and proper equipment handling.
Trains staff and supports a professional team environment.

Skills

Customer service

Job description

The position offers full-time hours, with a pay range of $15.00 to $19.00 per hour and rotating weekends/holidays. Online applications are accepted only.

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