Healthcare Guest Services Concierge

OhioHealth Corporation; Ohio; On-site; USD 21,000 - 25,000; Full time

Job summary

OhioHealth Corporation’s BLOM Administrative Campus seeks a Guest Services Liaison to welcome visitors, assist with check-in, and guide guests and patients through the facility. This non-clinical role emphasizes customer service, organization, and clear communication in a hospital environment.

The position supports multiple departments, uses visitor management tools, and coordinates with security for access and safety.

Qualifications

• High proficiency in spelling and typing.
• Strong interpersonal and written/verbal communication.
• Energetic, self-starting, and autonomous.
• Good team member.
• Six months prior work experience.

Responsibilities

• Greet visitors and provide professional assistance.
• Manage visitor check-in/out and badges.
• Direct guests to departments and hosts as needed.
• Assist with wayfinding and information provision.
• Support with administrative tasks and data entry.

Skills

Typing

Interpersonal communication

Team player

Self-motivation

Six months experience

Education

High School or GED

Job description

OhioHealth Corporation’s BLOM Administrative Campus seeks a Guest Services Liaison to welcome visitors, assist with check-in, and guide guests and patients through the facility. This non-clinical role emphasizes customer service, organization, and clear communication in a hospital environment.

The position supports multiple departments, uses visitor management tools, and coordinates with security for access and safety.