Healthcare Growth SDR: Build Pipelines

athenahealth; Austin (TX); Hybrid; USD 48,000 - 82,000; Full time

Benefits offered by this job

Commuter support

Tuition assistance

Employee resource groups

Collaborative workspaces

Dogs welcome

Job summary

athenahealth is seeking a Sales Development Representative to engage prospective healthcare organizations and generate qualified opportunities. This hybrid role supports growth across market segments and is based in Boston, MA; Austin, TX; or Atlanta, GA, with at least three days in the office.

You will collaborate with Sales, Marketing, and Operations, using Salesforce and AI tools to refine outreach, qualify opportunities, and transition them to Sales Executives.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 1–3 years in sales or related field.
• 1–3 years of outbound prospecting or cold‑calling experience.
• Working knowledge of Salesforce or similar CRM systems.
• Strong communication skills, both written and verbal.
• Ability to build rapport with prospects and understand their needs.
• Strong analytical and problem‑solving abilities.
• Solid business acumen and ability to articulate value.

Responsibilities

• Engage prospective clients through phone, email, and online outreach to introduce athenahealth’s solutions.
• Develop effective outreach strategies by collaborating with Sales Executives, Marketing, and other internal partners.
• Assess the effectiveness of outreach approaches and adjust strategies based on insights and feedback.
• Establish initial relationships with prospects to understand needs, qualify opportunities, and transition them to Sales Executives.
• Maintain accurate records of activities, interactions, and opportunity details in Salesforce.
• Apply strong communication skills to clearly convey value propositions and address prospect questions.
• Manage time and priorities to meet outreach goals and pipeline targets.
• Use AI-enabled tools to enhance research, personalize outreach, and improve productivity.

Skills

Strong communication

Rapport building

Time management

Critical thinking

Problem solving

Organizational skills

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

athenahealth is seeking a Sales Development Representative to engage prospective healthcare organizations and generate qualified opportunities. This hybrid role supports growth across market segments and is based in Boston, MA; Austin, TX; or Atlanta, GA, with at least three days in the office.

You will collaborate with Sales, Marketing, and Operations, using Salesforce and AI tools to refine outreach, qualify opportunities, and transition them to Sales Executives.