Healthcare Front Office Coordinator - Welcoming & Efficient

HEALTH ATLAST WEST LA INC; Los Angeles (CA); On-site; USD 40,000 - 58,000; Full time

Job summary

Health Atlast West LA Inc is seeking a warm, organized Receptionist / Front Office Coordinator to join our healthcare team in Los Angeles. You will greet patients, answer phones, schedule visits, verify insurance, and process payments to ensure a smooth patient experience.

The role emphasizes accurate records, HIPAA compliance, and collaboration with clinicians to maintain efficient patient flow and high satisfaction. Prior experience in medical/therapy offices is preferred.

Qualifications

• 1+ years of experience in healthcare front office roles.
• Familiarity with EMR systems and Microsoft Office.
• Bilingual abilities (Spanish) are a plus but not required.
• CPR certification preferred.

Responsibilities

• Greet patients warmly and generate a welcoming first impression.
• Answer phones promptly, triage calls, and schedule appointments.
• Verify insurance coverage and maintain patient records accurately.
• Check patients in/out, process payments, and explain treatment options.
• Support follow-up care and sustain high appointment show rates.
• Coordinate communication between providers and front desk staff.

Skills

Customer service

Phone etiquette

Multitasking

Organizational skills

HIPAA knowledge

Communication skills

Calm demeanor

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Microsoft Office

Google Workspace

Job description

Health Atlast West LA Inc is seeking a warm, organized Receptionist / Front Office Coordinator to join our healthcare team in Los Angeles. You will greet patients, answer phones, schedule visits, verify insurance, and process payments to ensure a smooth patient experience.

The role emphasizes accurate records, HIPAA compliance, and collaboration with clinicians to maintain efficient patient flow and high satisfaction. Prior experience in medical/therapy offices is preferred.