Healthcare Front Desk Coordinator (Onsite)

UCLA Health; Los Angeles (CA); On-site; USD 36,000 - 51,000; Full time

Job summary

UCLA Health is seeking a Receptionist for the Faculty Practice Group in Los Angeles. You will welcome guests, manage a high-volume phone system, direct calls, and maintain a polished front desk environment.

Responsibilities include greeting visitors, signing for packages, coordinating parking passes, and overseeing front desk supplies. You will support scheduling and conference room management while assisting Finance and Health Information teams with daily tasks.

Qualifications

• All are required:
• Ability to work on a self-directed basis, make independent decisions and follow through on assignments.
• Skill in organizing/coordinating a variety of information, materials and people in a systematic way to optimize efficiency and minimize duplication of effort.
• Skill in prioritizing assignments when faced with heavy workload, deadlines and competing requests for service in order to complete tasks in a timely manner.
• Skill in speaking clearly and distinctly to groups or on a one-to-one basis using appropriate vocabulary and grammar to obtain and convey information to outside agencies and various individuals at various managerial levels.
• Ability to work efficiently when faced with frequent interruptions.
• Ability to maintain equanimity in situations which require conflict resolution.
• Ability to write grammatically correct routine business correspondence such as transmittal memoranda.
• Ability to establish and maintain filing systems.
• Ability to use a word processor to prepare correspondence and other written documents.
• Ability to establish and maintain cooperative working relations with co-workers. Ability to work as part of a team, collaborating with colleagues.
• Typing skill to prepare correspondence, reports and other written materials with speed and accuracy.
• Ability to consistently enter data into an Excel Spreadsheet with accuracy and speed.
• Ability to use a 10-key calculator.
• Ability to modify and adapt office procedures to changing operational needs.

Responsibilities

• Greeting walk-in guests and employees
• Answering and directing calls
• Signing for packages, validating visitors, and issuing parking passes
• Managing inventory and restocking front desk supplies
• Maintaining scheduling and inbox for FPG administrative conference rooms
• Updating the UCLA School of Medicine Online Directory for FPG employees
• Assisting the Finance Department with daily tasks
• Supporting the Health Information Team by logging billing requests and processing live checks

Skills

Front desk

Customer service

Communication

Organization

Prioritization

Conflict resolution

Typing speed

Excel data entry

Teamwork

Attention to detail

Tools

10-key calculator

Job description

UCLA Health is seeking a Receptionist for the Faculty Practice Group in Los Angeles. You will welcome guests, manage a high-volume phone system, direct calls, and maintain a polished front desk environment.

Responsibilities include greeting visitors, signing for packages, coordinating parking passes, and overseeing front desk supplies. You will support scheduling and conference room management while assisting Finance and Health Information teams with daily tasks.