Healthcare Front Desk & Scheduling Specialist

Johns Hopkins Medicine; Columbia (MD); Vor Ort; USD 26.000 - 43.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Free Parking

Retirement Plan

Zusammenfassung

Johns Hopkins Community Physicians (JHCP) in Arlington, VA is seeking a Medical Office Assistant to deliver exceptional patient service and support scheduling, insurance verification, and front-desk tasks.

This role emphasizes accurate data collection, prompt appointment handling, and seamless coordination with providers. A 40-hour, Monday–Friday schedule is typical, with benefits including insurance and retirement plans.

Qualifikationen

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role.

Aufgaben

• Provide excellent customer service to patients at Johns Hopkins Community Physicians.
• Receive incoming and make outbound calls to schedule appointments, process medication refills, process referrals, and take messages for providers.
• Provide surgical scheduling to patients.
• Check patients in and out.
• Verify insurance and collect demographics.
• Collect co-pays.

Kenntnisse

Customer service

Scheduling

Communication

Ausbildung

High School Diploma or GED

Tools

EPIC

Jobbeschreibung

Johns Hopkins Community Physicians (JHCP) in Arlington, VA is seeking a Medical Office Assistant to deliver exceptional patient service and support scheduling, insurance verification, and front-desk tasks.

This role emphasizes accurate data collection, prompt appointment handling, and seamless coordination with providers. A 40-hour, Monday–Friday schedule is typical, with benefits including insurance and retirement plans.